Privacy Policy
Effective Date: January 6, 2024
At Decibel, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By engaging with Decibel, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website or services.
1. Information We Collect
We collect various types of information to help us understand your needs and respond effectively:
1.1 Personal Information:
• Name
• Business Name and Position
• Email Address and Phone Number
• Project Details and Other Relevant Information You Choose to Share
1.2 Non-Personal Information:
• Cookies and Analytics Data: Including pages visited, browser type, and device information, collected with your consent.
2. How We Collect Information
We gather data through the following means:
• Online Forms: Submitted through our website (e.g., inquiry or contact forms).
• Email and Phone Correspondence: Details shared through follow-up communication.
• Cookies and Tracking Technologies: Data collected via cookies when you opt in.
3. How We Use Your Information
Your information may be used for:
3.1 Lead Engagement and Service Delivery:
• To respond to inquiries and follow up on project opportunities.
• To deliver personalized communication relevant to your interests.
3.2 Marketing and Communication:
• To send updates about new products, events, or services.
• To notify you of any changes to our services or policies.
3.3 Internal Analytics:
• To improve our website functionality, outreach strategies, and user experience.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data in the following cases:
4.1 Third-Party Service Providers:
• With trusted partners such as Google Workspace and Pipedrive to manage communications and operations.
4.2 Legal Compliance:
• When required by law, such as responding to court orders or government requests.
5. Data Storage and Security
We take appropriate measures to secure your data:
• Information is stored on secure platforms like Google Workspace and Pipedrive.
• We use encryption, access controls, and industry best practices to protect data.
While we do our best to safeguard your information, no system can guarantee absolute security. We encourage you to follow best practices in protecting your own data.
6. Your Rights
You may:
• Update Information: Contact us to update or correct your information.
• Unsubscribe: Opt out of marketing emails via the unsubscribe link or by contacting us.
• Access or Request Deletion: Contact us to review or anonymize your personal information where possible.
7. Cookies and Tracking
We use cookies to improve your experience. You can manage cookie preferences via the consent banner on our website.
8. Children’s Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us for immediate removal.
9. Global Compliance
We comply with applicable U.S. and international privacy laws. If you are located in jurisdictions like the EU (GDPR) or California (CCPA), we will honor your privacy rights in accordance with those frameworks.
10. Policy Updates
We may periodically update this Privacy Policy. When changes occur, we will update this page and notify users via email when appropriate. Please review the policy regularly to stay informed.
11. Contact Us
For privacy-related inquiries or requests, contact:
info@decibelmade.com